Always nearby
Responds instantly
An agent with your company’s identity, available on your website at any time, as a floating button or menu item.
A virtual assistant that understands every visitor, replies with accurate information about your business, and forwards only the contacts that are truly worth your team’s time.
Like a great concierge, Vika knows your business, understands each request before forwarding it, and always knows the right next step.
Always nearby
An agent with your company’s identity, available on your website at any time, as a floating button or menu item.
Natural conversation
Supports nine languages and keeps your brand’s chosen tone of voice in every interaction.
Focus on what matters
Understands the visitor’s need so your team receives clearer opportunities that are ready to move forward.
No lengthy project and no waiting on a development schedule: the concierge goes live in just a few steps.
Add your products, services, frequently asked questions, and the way your team likes to communicate.
One line of installation, with or without WordPress, and the assistant starts receiving visitors.
Every conversation is qualified and forwarded whenever there’s a real opportunity to move forward.
A platform with built-in AI that converses in natural language, studies your website’s content and your company’s knowledge base to deliver more accurate, contextualized support.
The AI converses naturally, interprets each visitor’s intent, and uses your company’s content to build relevant answers.
Fast integration that doesn’t interfere with your existing design.
Customize the conversation so the assistant feels like a natural part of your company.
The concierge serves every visitor in the most suitable language, without losing your company’s context, identity, or tone of voice.
Products, services, FAQs, and processes organized in an easy-to-maintain knowledge base.
The assistant uncovers the need, qualifies it, and presents the right next step at the right time.
Configure your support and track performance without relying on code.
Your team focuses on providing great service. The platform takes care of uptime, data separation, and technological evolution.
Conversations and information stay separate between clients.
Plan, card, and payment history accessible from the dashboard.
The response engine evolves without requiring maintenance from your team.
Choose the ideal volume for your operation and scale up as conversations grow.
To get started with intelligent support on one website.
More capacity for growing teams and expanding operations.
High volume to manage a portfolio of clients.
All new sign-ups start with a 14-day free trial.
See Vika Concierge in action on your website, using your business’s knowledge base and tone of voice.
Solutions
Contacts
+5511 51987201
+5511986099250
sales@vikalabs.com
Business Hours
Monday to Friday – 9 AM to 6 PM
Address
Av. Ordem e Progresso, 157
Conj. 901
Barra Funda – São Paulo – SP
CEP:01141-030
© 2026 VIKA Labs – Software House