Custom AI agents to automate tasks, query data and execute processes.
VIKA Labs develops custom artificial intelligence agents that operate according to your business rules, systems, documents, users and goals.
Automate activities that currently depend on manual queries, repetitive analysis and information exchange.
An AI agent can understand requests, retrieve information, analyze documents, prepare responses, trigger workflows and execute tasks within company-defined limits.
Retrieves data from systems, documents, internal databases, ERPs, CRMs and corporate portals.
Interprets requests, identifies pending items, classifies demands and suggests next steps.
Prepares or executes controlled changes to records after rules and validations.
Opens tickets, sends notifications, forwards approvals and tracks tasks.
Prepares reports, summaries, proposals, messages, forms and operational documents.
Tracks deadlines, status, queues, approvals and exceptions in critical processes.
Triggers human approval for sensitive actions before completing the operation.
Enables adjustments and continuous evolution based on interactions, metrics and feedback.
Create specialized agents for different teams, processes and autonomy levels.
Each agent can have specific goals, permissions, information sources, language and rules for the area it will support.
Automated service, request triage, ticket opening and routing to support agents.
Lead qualification, customer summaries, proposal preparation and opportunity follow-up.
Accounts payable and receivable queries, pending item identification, collection support and financial analysis.
Request analysis, supplier queries, proposal comparison and order follow-up.
Employee support, policy queries, document organization and support for internal processes.
Reading, classification and extraction of information from contracts, invoices, orders, payment slips and attachments.
Queries for orders, inventory, customers, suppliers, financial titles and operational information.
Executive summaries, indicators, alerts, variation analysis and decision preparation.
Monitoring of queues, tasks, approvals, process status and daily exceptions.
The agent works with the systems your company already uses.
The goal is to leverage your current infrastructure and add intelligence to processes without requiring replacement of existing systems. The agent can query, interpret, prepare and execute actions securely and with traceability.
Data sources
We define documents, APIs, screens, databases and systems the agent will be able to query.
Business rules
We configure limits, validations, roles, departments and conditions for each action.
Controlled actions
The agent can only suggest, prepare or execute tasks according to the approved autonomy level.
Continuous evolution
We monitor usage, quality, costs and opportunities to expand the agent safely.
Connect AI to ERPs, CRMs, APIs, data, routines and corporate processes.
VIKA Labs develops agents connected to the systems your company already uses, such as TOTVS Protheus, SAP, Oracle, Datasul, Dynamics, SalesForce, ERPs, CRMs, databases, portals and APIs. These agents can support queries, analysis, approvals, management summaries, user guidance and controlled execution of corporate processes.
Artificial intelligence operates within the limits defined by the company.
Agents are developed with security controls, permissions and traceability from the project design stage.
User identification and access control by profile, department or authorization level.
Care for sensitive data, internal policies, information segregation and privacy compliance.
Interaction logs, monitoring of executed actions and audit history.
Clear definition of what the agent can query, prepare, suggest or execute.
Required validation for critical actions, sensitive changes and higher-risk processes.
Monitoring of usage, AI consumption and evolution with operational and financial control.
From need to production agent, with validation before scaling.
VIKA Labs combines artificial intelligence, software development, integrations and business process knowledge to create agents that are truly applicable to operations.
Understanding the need
We analyze the process, users, business rules and expected results.
Solution definition
We structure functions, integrations, permissions and the agent autonomy level.
Development and integration
We create the agent and connect systems, documents, APIs and databases.
Testing and implementation
We validate with real situations before going into production.
Monitoring and evolution
We monitor usage and develop improvements and new features.
We do not deliver a generic solution: we develop the right technology for each need.
VIKA Labs structures agents focused on integration, security, productivity and continuous evolution, always connected to the reality of your operation.
Agents created for specific processes, rules, users, documents and goals.
Connection with systems, APIs, ERPs, CRMs, databases and Microsoft environments.
Expertise to connect agents to TOTVS Protheus data, routines and processes.
Security, permissions, traceability and LGPD are considered from the solution design stage.
Start with one process, validate results and evolve to new areas with lower risk.
Technical follow-up for adjustments, new integrations and agent expansion.
Turn manual processes into smarter, integrated and more efficient operations.
Automate tasks, connect information and increase productivity with artificial intelligence agents developed for your business reality. VIKA Labs analyzes your need, develops the solution, performs integrations and supports its evolution.